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Google公關張聿嵐指出,90%以上被盜刷的狀況是消費者的Google帳號跟密碼外洩,尤其是沒有完成兩階段認證的使用者。若消費者確實被盜刷可以透過信用卡發卡銀行或是電信業者退費,至於消費者要求提供侵入者的資訊,該公司無法提供給被害者,但若是進入司法程序會依法配合。

References

https://tw.appledaily.com/life/20180609/INV6PTUNJH7N6JT6PSXXEBNGDI/

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